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Frequently asked questions about the Member Center
  Q1.How do I inquire about an order record?
  Q2.Can I cancel an order by myself?
  Q3.I have placed an order but have not received the product yet. How do I inquire about the delivery status?
   
   
 
. Q1.How do I inquire about an order record?
  Answer：
Please go to the "Member Center" and click "Inquiry about my transaction record". You will be able to browse the details of all your orders.

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. Q2.Can I cancel an order by myself?
  Answer：
 Members cannot cancel orders by themselves. If there is a need to cancel your order, please send an E-mail to the Customer Service Center.

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. Q3.I have placed an order but have not received the product yet. How do I inquire about the delivery status?
  Answer：
Please go to the "Member Center" and click "Inquiry about my transaction record". You will be able to check the delivery status by the order number.

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